Large company with great ambitions and close relations

efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with complete, flexible, customizable, and scalable software to enable their growth. efficy’s platform includes products for marketing automation, sales, project management, customer service, and customer nurturing. Currently, more than 300,000 users from 63 countries use efficy’s tool.

Founded in 2005 and headquartered in Brussels, efficy’s around 500 employees work in local offices in Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Warsaw, Hong Kong, or remotely.

Our mission is to contribute to the success of every company by helping them transform customer data into customer insight while simplifying the work of their employees.

In efficy, two days are rarely the same, and things are changing rapidly. So, fasten your seat belt, and join us on the journey. 

A unique work experience & company culture

We want our employees to thrive in their daily lives, and therefore you can expect challenges, online music quizzes, onsite ping-pong tournaments, and lots more. Communication is informal, and your colleagues are only a short call away. 

Your Impact

As a Sales Assistant at Efficy, you will play a pivotal role in supporting the sales team and ensuring seamless administrative and operational processes. Acting as a vital link between clients, the sales team, and internal departments, you will contribute to delivering outstanding customer satisfaction and operational efficiency.

This role is ideal for a detail-oriented and organized professional with excellent interpersonal skills who thrives in a dynamic, fast-paced environment.

Key Responsibilities

• Collaborate with the sales team to create, review, and ensure timely and accurate delivery of quotations to clients.
• Manage and maintain Efficy's registration on public procurement platforms, ensuring all information is current.
• Identify and monitor public tender opportunities, oversee administrative tender responses, and ensure compliance with platform requirements.
• Gather necessary administrative documents, coordinate quotation preparation with local teams, and integrate data into management tools.
• Maintain and update client records in the CRM system, and respond to inquiries to support seamless sales operations.
• Partner with regional teams and clients to follow up on projects, manage adjustments, and ensure customer satisfaction.
• Handle incoming calls and emails, providing initial assistance or redirecting queries as needed.
• Perform administrative tasks for the sales department to ensure alignment with Efficy’s standards and goals.
• Update pricing in databases upon contract validation

About YOU 

• Bac+2/3 in administration, commerce, or equivalent, with significant professional experience +6 in a structured administrative or commercial environment.
• Advanced Excel proficiency (Suite office), strong writing skills for professional communication, and familiarity with tools like Access  (a plus). 
• You are meticulous, proactive, and highly organized, excelling at managing multiple tasks with attention to detail.
• You have a commercial mindset, focusing on customer satisfaction and contributing to sales success.
• Comfortable with CRM systems, you thrive in collaborative environments and are solution-oriented, eager to support business growth.
• Knowledge of public procurement processes is appreciated but not essential.
• Fluent in French and good knowledge in English.

Start Date: January or February 2024 (flexible depending on candidate availability).

We offer YOU

• A competitive salary package with a bonus system and a referral program
• A stable and growing company with an entrepreneurial mindset where we will listen to your ideas and support you to make it happen
• High flexibility and hybrid work is part of our DNA
• State-of-the-art offices with our unique co-living-co-working concept where teamwork is the norm
• International growing opportunities and internal mobility
• Events: team lunches, after work, sports, trips
• Learning opportunities: languages, tech, product, sales techniques, leadership

Do you have questions about this position? Please contact jobs@efficy.com

Find more jobs at https://jobs.efficy.com.

efficy is a people-first employer. We offer equal opportunities to all our candidates. We pride ourselves on the diversity of our people. We welcome you, and everything that makes you—well, you. That includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status. So, if you’re interested in joining us, please feel free to apply. We can’t wait to meet you!

Disclaimer

efficy is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at efficy via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of efficy. No fee will be paid in the event the candidate is hired by efficy as a result of an unsolicited referral or through other means.