Large company with great ambitions and close relations

Efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with comprehensive, flexible, customizable, and scalable software to support their growth. Efficy’s platform includes solutions for marketing automation, sales, project management, customer service, and customer engagement. Currently, more than 300,000 users across 63 countries rely on Efficy’s tools.

Founded in 2005 and headquartered in Brussels, Efficy has around 500 employees working in local offices across Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Poland (Warsaw), Hong Kong, or remotely.

Our mission is to contribute to the success of every company by helping them turn customer data into valuable insights while simplifying their employees' work.

At Efficy, no two days are the same, and things evolve quickly. So, fasten your seatbelt and join us on this exciting journey!

A unique work experience & company culture

We want our employees to thrive in their daily lives, which is why you can expect exciting challenges, online music quizzes, onsite ping-pong tournaments, and much more. Communication is informal, and your colleagues are always just a short call away.

Your Impact

As Head of SDR, you will lead and scale the Inbound Sales Development team responsible for qualifying marketing-generated leads and setting high-quality meetings for our regional sales teams. You will play a pivotal role in building a high-performing, metrics-driven culture that ensures every qualified lead moves efficiently through the funnel.

This role is essential to generating pipeline for mid-to-large deals across our CRM solutions portfolio, and to ensure our centralized Hub delivers consistent value to the broader commercial organization.

Key Responsibilities

• Build, lead, and coach the inbound SDR team based in Utrecht
• Optimize lead qualification processes and criteria in close collaboration with Marketing and RevOps
• Ensure effective handoff of qualified leads to Inside Sales or regional teams
• Monitor team KPIs (e.g., conversion rates, time-to-first-contact, meeting quality)
• Work with Marketing to close the feedback loop and improve lead generation strategies
• Establish playbooks and workflows to ensure scalable onboarding and performance
• Hire and develop SDRs, creating clear career paths and high employee engagement
• Align activities with global sales goals and report regularly on team performance

About YOU

• 5+ years of experience in SaaS sales development, with at least 2 years in a team leadership role
• Strong knowledge of lead qualification methodologies (BANT, CHAMP, etc.)
• Experience working closely with Marketing and Sales Ops teams in a demand-gen funnel
• Strong coaching and people development skills
• Fluent in English
• Willing to relocate to Utrecht

We offer YOU

• A stable and growing company with an entrepreneurial mindset, where your ideas are valued, and we support you in making them happen
• High flexibility—hybrid work is part of our DNA
• State-of-the-art offices where teamwork is the norm
• International growth opportunities and internal mobility
• A competitive salary package with a bonus system and a referral program
• Engaging events: team lunches, after-work gatherings, sports activities, and trips
• Learning opportunities: languages, technology, product knowledge, sales techniques, and leadership development

Do you have questions about this position? Please contact jobs@efficy.com

Find more jobs at https://jobs.efficy.com

Efficy is a people-first employer, committed to providing equal opportunities for all candidates. We take pride in the diversity of our team and welcome you—exactly as you are. This includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status.

If you're interested in joining us, we encourage you to apply. We can’t wait to meet you!

Disclaimer

Efficy does not accept unsolicited assistance from search firms for this employment opportunity. Please refrain from making phone calls or sending emails.

All résumés submitted by search firms to any Efficy employee via email, the internet, or any other method without a valid written search agreement in place for this position will be considered the sole property of Efficy. No fees will be paid if a candidate is hired as a result of an unsolicited referral or through other means.