Large company with great ambitions and close relations

Efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with comprehensive, flexible, customizable, and scalable software to support their growth. Efficy’s platform includes solutions for marketing automation, sales, project management, customer service, and customer engagement. Currently, more than 300,000 users across 63 countries rely on Efficy’s tools.

Founded in 2005 and headquartered in Brussels, Efficy has around 500 employees working in local offices across Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Poland (Warsaw), Hong Kong, or remotely.

Our mission is to contribute to the success of every company by helping them turn customer data into valuable insights while simplifying their employees' work.

At Efficy, no two days are the same, and things evolve quickly. So, fasten your seatbelt and join us on this exciting journey!

A unique work experience & company culture

We want our employees to thrive in their daily lives, which is why you can expect exciting challenges, online music quizzes, onsite ping-pong tournaments, and much more. Communication is informal, and your colleagues are always just a short call away.

Your Impact 

Seeking an engaging sales trainer and coach to support and empower our Junior Sellers (SDRs, BDRs, and ISRs). As the first point of contact and owner of classroom facilitation and coaching during onboarding and beyond, you will play a critical role in empowering new reps with the skills, knowledge, strategies and tactics to help them succeed in their new role.

You’ll be onsite with the team to provide continuous coaching and training, as needed, act as a mentor, and provide input to Sales Hub (SDRs, BDRs, and ISRs) Leadership. You’ll be a critical resource as our new sellers develop in their career.

Key Responsibilities 

Onboarding (weeks 1-2 of a new SDR, BDR, and ISR’s training)

• In-person facilitation of Onboarding for Junior Sellers in the Sales Hub (SDR, BDR, ISR).
• Role play facilitation and coaching.
• Keeping onboarding resources up to date. Including aiding in designing and developing new courses when gaps are analyzed.
• Partnering with Sales Enablement Manager on updating and centralizing materials.
• Providing feedback to Managers of new hires.
• Onboarding related communication and administration.
• Sales Enablement related news posts and industry news.
• Identifying and analyzing Sales Hub performance gaps that may be addressed through training and coaching.
• Where appropriate, address gaps with the development, design, implementation, and evaluation of new training resources and courses.
• Providing training and coaching to Junior sellers beyond onboarding as needed.
• Participation management

• Tracking attendance and course completion.
• Managing LMS course assignment.
• Certification completion tracking.

• Moderate internal webinars or co-facilitate as needed.

• Manage internal training resources (i.e., courses, sales assets, and job aides).

About YOU 

• You are an engaging facilitator, clear communicator, and strong storyteller.
• You have instructional design and/or e-learning design experience.
• You create clarity out of chaos – making difficult concepts digestible and retainable.
• You are as comfortable coaching 1:1 as you are leading group sessions or running webinars.
• You are a strong written and verbal communicator in English.

Nice to have 

• You have some sales experience (either as a direct seller, sales leader, or sales trainer).
• LMS Admin. or super user experience
• Internal Comms skills
• Dutch or French language skills

We offer YOU

• Mentorship and real coaching in sales enablement, operations, and communication
• Experience working with a collaborative, international team
• A flexible, supportive work environment where your ideas are valued
• High flexibility and hybrid work is part of our DNA.
• International growing opportunities and internal mobility
• Events: team lunches, after works, sport.
• Learning opportunities: languages, tech, product, sales techniques, leadership

Do you have questions about this position? Please contact recruitment@efficy.com

Find more jobs at https://jobs.efficy.com

Efficy is a people-first employer, committed to providing equal opportunities for all candidates. We take pride in the diversity of our team and welcome you—exactly as you are. This includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status.

If you're interested in joining us, we encourage you to apply. We can’t wait to meet you!

Disclaimer

Efficy does not accept unsolicited assistance from search firms for this employment opportunity. Please refrain from making phone calls or sending emails.

All résumés submitted by search firms to any Efficy employee via email, the internet, or any other method without a valid written search agreement in place for this position will be considered the sole property of Efficy. No fees will be paid if a candidate is hired as a result of an unsolicited referral or through other means.